About me
Introduction
I’m a passionate designer who leads with empathy towards all users at heart, realistically strategises towards business goals, and collaborates hands-on to bring accessible, feasible solutions to life.
I have 7+ years of SaaS and digital services experience, which includes working on AI in Smartsheet/ Converse.ai. I'm currently driving down the operational cost of billing enquiries by shaping an AI-powered, efficient and delightful billing experience for HubSpot customers.
My work
I collaborate with stakeholders, product managers, teams of developers, analysts and subject matter experts in an inclusive environment. I share experiences with other designers and collaborate on DesignOps. I facilitate workshops and research to include stakeholders and customers.
Contact me
If you’re interested in my work, feel free to send me a message.