About me
Introduction
Senior product designer B2B | B2C Saas | 0-1 complex systems As a senior product designer, I lead with empathy for all users, realistically strategize towards business goals, and collaborate hands-on to bring customers measurable value from intentional, accessible and intuitive solutions.
I have 7+ years of experience in Software as a Service and digital services, which includes working on AI in Smartsheet/ Converse.ai. Most recently, I drove down the operational cost of billing enquiries by shaping an AI-powered crafted billing experience for HubSpot customers.
My work
I lead end-to-end design process with prototyping and iterative delivery in a collaborative environment with product managers, teams of developers, analysts and subject matter experts. I share insights and processes with wider teams through scalable frameworks documentation, incl. design system. I align stakeholders through workshop facilitation & techniques to navigate ambiguity.
Contact me
If you’re interested in my work, feel free to send me a message.